General Enquiries

Have you seen our FAQ page here?

Please check on this page first before contacting us as your question may already have been answered.

Please note we are open to respond to E-mails from Monday - Friday 9am - 5pm, excluding bank holidays.

We aim to respond to all E-mails as quickly as possible within these hours, thank you.


Frequently Asked Questions

If you have a question for us please check below as most of them will be covered here

FAQ's Answered

Click on the title to reveal the answer

Click on the question below to reveal the answer, many of your enquiries will be covered here.

What qualifications do I need to take your advanced massage courses?

I have noticed that the size of your classes are small. If only two people are booked for your one day courses will they still go ahead? What happens if I am the only one who has booked?

Do you offer discounts if I book more than one course?

Do I need to bring a model with me?

I have noticed the course I want to book is full can you squeeze another student on? Or can I join a waiting list?

Where do I find the course start and finish times?

Do you offer ILA Scottish funding for your courses or a private 24 hour loan?

Do I need to bring any equipment with me for the one day massage courses or any beauty kits for the beauty courses or are they supplied on the day?

For your one day courses, can I learn everything I need to in one day?

Payments - How do I pay the balance for my course & do you offer instalment payments?

Are massage beds, equipment and creams etc included in the course? Do I have to bring anything and can I buy what I need afterwards?

I am a beginner without previous massage experience, what courses can I take?

Can I offer these therapies to the general public and charge for them?

English is not my first language can I attend your course or if I have a disability can I attend?


Why do colleges offer Indian head massage, Thai foot massage, Face massage and other courses but over a longer time period; many of them include Anatomy and physiology as well?

How much is Therapist Insurance?

Will I learn all about the history and philosophy of the massage as well as how to do the technique itself?

What are CPD Points?

Are your one day courses NVQ or ITEC level?

Do the councils accept your qualifications so I can set up professionally?

How old do I have to be to attend one of your courses?

Where do I find my tutor's details once I have booked?

I am pregnant can I attend one of your training courses?

Are the course tutors/lecturers fully qualified?

Will I get plenty of practice on the course?

What should I wear to the course?

Are the Gateway Workshops Training Courses/Diplomas enough to get work?

Where can I buy the kit needed for the beauty course I want to take with you - do you sell these? And do you also have discounts on hot stone and bamboo kits and heaters?

Gateway's Terms and Conditions FAQ Explained

Do your prices include VAT?

Repeating your 1 Day Training Course

Contraindications information

I am a foreign student can I attend one of your courses and will I be accepted for insurance?

Do the councils accept your qualifications so I can set up professionally?

ITEC Course terms and conditions with regarding illness or if you miss a class due to travel or work issues

What if a student is late for a course?

If you fail your course

ITEC Complaints Policy and Procedure

Gateway Code of Ethics and Practice

What are you tutors terms and conditions for the balance payments?

Is your Natural Lift Facial Massage course the same as Indian Face Massage/the Natural Facelift/Facial Rejuvenation?

Is the Traditional Thai Foot Massage course you offer different to Reflexology, and is it just working on the feet?

By attending a course with you if I am an overseas student does that mean I will be able to get a visa to the UK?

Do you offer a free download for your massage course Videos and can I buy a massage course DVD if needed if I want a copy to take away with me?

Do you have a product page or a shop that offers discounts on therapist products?

What if my train or plane is cancelled, my car breaks down, I am unwell, I have to work, my child becomes unwell, I have to self-isolate due to COVID19 or a similar virus - do I get a refund?

If a course date is cancelled by us

What if I need to cancel my course?

When you Click on any of the questions above it reveals the answer - if you still have a question that is not on this page please use the contact us page to send us a question thank you

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