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Terms and Conditions

These are the terms and conditions for booking a course with Gateway Workshops

Gateway Workshops - Booking Conditions

Cancellation Policy

All deposits are strictly non-refundable & non-transferable, unless enough cancellation notice period has been given by the student or company/salon booking in writing. We deal with the bookings in the same way as a booking agent for our courses and we adhere to and comply with the Distance Selling Regulations year 2013, which were updated to the Consumer Contracts Regulations in 2014 which states that any cancellations must be made in writing within 14 days from the date the course was booked on the Gateway web site (and not the date of the course).


If you booked on our web site on the 1st January (for a course for example not starting until May), we would have to be notified in the first two weeks in January within 14 days (which legally includes the weekends) if you then wish to cancel or transfer you would have to do this by 14th January, unless the last day falls on a weekend or bank holiday which means an extra day would be accepted.

The 14 days cooling off period required under the DSR - Distant Selling Regulations -  if you fail to inform us within 14 days of the date of your booking all deposits are strictly non-refundable & non-transferable.

Please note all cancellations must be made in writing to Gateway Workshops by email or post to head office or in writing by email to your Gateway tutor.

To cancel


or write to Gateway Workshops Limited PO BOX 5429 BRIGHTON BN50 8JD

Telephone: 0333 121 0742 - messages can be left on this number 24 hours a day

We are unable to accept a cancellation notification via Pay Pal, Worldpay or any other third party payment system you may have used when booking. It is not their responsibility to let us know of any cancellations as they may not contact us in time. So any cancellation must be made by the student direct in writing to Gateway Workshops LTD.

Please note by ticking our terms and conditions agreement box when you book, you are fully accepting the T & C's for both your deposit paid to Gateway Workshops and also the balance paid direct to your tutor.

In the unlikely event the course date you have chosen is cancelled by the tutor you will be offered an alternative date.

Gateway offers a massage training school booking service and deals with the administration for private complementary therapy tutors. We only take a small deposit from the student to cover these costs and administration so for this reason please be aware all deposits are strictly non-refundable & non-transferable (unless the correct written cancellation notification has been received) for all deposits paid.

We are unique in the service we offer as we have the final say on who we promote as our standards are very high and it is our reputation we look to uphold.

Gateway Workshops ™ - Training School/Booking Agent Service. We pride ourselves on offering/promoting excellent courses & products and your satisfaction is our prime concern, however we are a booking agent for Gateway courses and cannot be held responsible for the way any other private school's course is run (that we promote on the Gateway web site) or a company that is supplying products on our web site. In the unlikely event that you are not happy, we are available to assist in any way we can. If you have any questions you can reach us by email or phone details can be found on our contact us page.

What if my train is cancelled, I am unwell have an injury or I have to work or I cannot get a child minder do I get a refund?

Please note

Gateway cannot be held responsible for any transport issues or transport cancellations, weather problems, if you have to work suddenly, cannot find a child minder or if you become unwell and cannot attend a course. We can only refund students if you cancel a course place within the 14 days cooling off period or if a tutor cancels a course.

We trade under the trading standards laws and regulations in the same way if you buy a theatre ticket and you are not well or have to work, or you get stuck in traffic or have public transport cancellations you cannot change the ticket for another date, we trade in the same way as other training schools and adhere to the trading standards rules and regulations - our site has been checked by them and passed as using the correct terms and conditions.

By ticking you agree to our terms and conditions on the payment page (before your deposit payment can be accepted) by ticking this box you fully agree to our terms and conditions with regard to the above transport, work, weather, illness, child care or council issues you may have which would be out of our control and always the responsibility of the student and not that of Gateway Workshops LTD.

ITEC Course terms and conditions with regard to illness or if you miss a class due to travel or work issues

You will need to complete all 5 days to complete the ITEC course and take the exam which is held approximately a month after the course ends.

If you miss a date due to illness (a doctors note will be required) you can catch up with the routine via our online video. It will then be required to have a Skype session with the tutor to ensure you stay up to date with the class.

You will be required to catch up on anything that you have missed in your own time so you can still continue the course and take the exam.

One course date can only be missed with proof of a Doctors note and if two course dates are missed, you will need to start again from the beginning and pay for the course again and any payments you have made will be lost both deposit and balance. If you are not in agreement with these terms and do not tick our terms and conditions box in full agreement we are unable to allow you to attend a course with us.

By ticking you agree to our terms and conditions on the payment page (before your deposit payment can be accepted) by ticking this box you fully agree to our terms and conditions with regard to the above transport, work, weather, illness, child care or council issues you may have which would be out of our control and always the responsibility of the student and not that of Gateway Workshops LTD.

Please note Gateway Workshops Limited is only responsible for the deposits they take and are not responsible for balances paid by students - Balances are paid direct to the tutor or school that Gateway promotes on their web site, who are independent and not employed by Gateway Workshops limited. Gateway Workshops however are very careful who they promote on their site and require the highest level of qualifications and background to accept them on their web site.

It is the right of the tutor to ask any student that is disruptive to leave the class at any time during their training if they feel they are a negative or disruptive influence on the other students. This is in fairness of the other students and is very rare but will be carried out if necessary, no refunds of a students deposit or balance will be given if this happens.

By ticking you agree to our terms and conditions on the payment page (before your deposit payment can be accepted) by ticking this box you fully agree to our terms and conditions with regard to the above transport, work, weather, illness, child care or council issues you may have which would be out of our control and always the responsibility of the student and not that of Gateway Workshops LTD.

If a course date is cancelled by us

This is rare but the good news is that there are usually more dates available to transfer you to, which legally means the contract we have with you the student can be performed.

We are legally required to offer you another date to fulfil our contract with regard to your booking and by having other dates on offer this means this course is still being offered and we are able to transfer you to another date.

If you choose not to take another date you are entitled to a refund under the trading standards distance selling regulations of your deposit, however please be aware there is a £5 admin fee (£10 for courses over £150) applied to any refunds. Any balance payment you have paid to the tutor will be refunded in full.

As a good will gesture to avoid any admin charges we do also allow students to transfer their payment to not only the same course (different date) but a different course completely if preferred.

Please note we cannot be held responsible for any travel plans made by students when a course is cancelled by one of our tutors, if you have bought train tickets or taken time off work etc we cannot be held liable for any refunds of travel tickets or monies lost for time taken off from work or money paid to child minders etc. We are unable to reimburse any students for any outlays lost when a course is cancelled.

To transfer to a new date this has to be taken within 6 months from the cancelled date, this also applies if you are wishing to change your date within the 14 days of your booking the new date can be taken within 6 months of the original course date.


We cannot be held responsible for any travel plans falling through like cancellation of trains or bad weather, if a course runs with most students attending no refunds will be given if you are unable to make it for any reason which is outside of our control.

By ticking our terms and conditions box when booking a course with us, you fully agree to our full terms and conditions outlined on this page of our web site, which are fully available to view before you book a course with us.

What if a student is late for a course?

We have a lot to cover in our classes so in fairness to all students, if you arrive more than 30 minutes late you will not be permitted to join the class and your course fee including the deposit will be lost.

By ticking the agreement box on our web site when you book you fully agree to these terms and conditions.

Booking Fees

All booking fees (deposits) are inclusive of VAT, Gateway is registered for VAT as a school and booking/promotional agent. The 'course' fee (balance) payable to the tutors is VAT exempt as VAT is not applicable to Education. The person teaching the course is exempt from VAT as they are the trainers, Gateway trades as their booking agents. We do have the final say on who we promote as a Gateway tutor and we also promote other training schools on our web site that are not associated or connected to Gateway, so any complaints must be directed to the school themselves however we will be happy to assist with any complaint if required. We pride ourselves in who we promote on our site and any complaints are taken seriously and investigated in full and if they are deemed to be serious we will look into whether we wish to continue to promote that school, course or tutor.

Refunds and Charges

Please note that if you require a refund due to incorrect deposits (number of places you book) being put through on the web site and then payment on World Pay or Pay Pal (the 3rd party payment systems) there is a charge of £5 for any refund transactions. We remind you on the web site when you are booking to please make sure the number of places you have booked is correct, before clicking on the check out button to avoid this charge!

A charge is made if you have booked too many places in error and require a refund for too many places booked - please let us know as soon as possible so we can refund your card for the extra place or places booked in error. However, please be aware there is a £5 admin fee (£10 for courses over £150) to process any refunds.

A £5 administration fee (£10 for courses over £150) will also apply if you book an advanced course and you do not have the correct qualifications to attend and need to cancel. The web site is very clear as to the requirements needed and it is the responsibility of the student to check their qualifications before they book onto an advanced course, making sure they have the right qualifications before confirming their booking.

What happens if I book an advanced course and I do not have the right qualifications to attend

If you have booked an advanced course and you do not have the right qualifications to attend - You must contact us to let us know in writing within 14 days of booking on our site, to receive a refund or a transfer to another course. However if you fail to let us know within this time period, all deposits are non-refundable and non-transferable.

If you have booked a course and do not have the right qualifications to attend and let us know in writing you wish to attend another course instead that does not require previous experience, we can only transfer within the 14 days from when you booked. If you wish to receive a refund you can only do this within the 14 working days and a £5 admin charge will apply (£10 for courses over £150) if you have not got the right qualifications for the course you have booked so TO AVOID THIS CHARGE WE ASK THAT YOU PLEASE MAKE SURE YOU CHECK YOUR QUALIFICATIONS AS IT STATES ON EACH COURSE PAGE BEFORE YOU BOOK IF YOU ARE UNSURE THANK YOU.

Please note - sometimes we promote other schools courses on our web site, when you book on the Gateway web site we are only responsible for your deposit, if the school stops trading or we stop promoting the course on our web site we wil no longer be in contact with that school and we are unable to help recover any balances paid to them by a student who books through our web site. A student will have to contact the school direct and we are not liable for any loss of balance and it is the responsiblity of the school to work with the student direct.

By ticking the agreement box on our web site when you book you fully agree to these full terms and conditions, including all refunds and charges as laid out on our website.

Repeating your 1 Day Training Course

If you feel one day was not enough and you wish to repeat the course you can do this free of charge (within 6 months of when you first took the course) with the same tutor (if they still work with us) at a time which is convenient to both parties. This can be organised direct with the tutor that originally trained you or through the contact us page on the Gateway web site. You are able to come back once without charge if you need to repeat the course again if you fail both times you will have to pay the full course fee once again including the deposit.

We try to prioritise those students who may have failed the first time around, if you have passed and wish to repeat your training this will be offered a few days before a course that may have last minute cancellations or have places available - please contact your tutor to be put on the waiting list to be contacted for last min places to become available. You will be able to book your place the week the course takes place.

If you fail your course

If you fail your course and you are not awarded a certificate you are not entitled to a refund or a transfer to another course - you are entitled however within 6 months to come back at a date convenient to you and the tutor to take the course again free of charge. However you are only able to come back and re-take this course once if you fail again and you want to come back and take the course again you would be required to book again on our web site paying the full fee again.

Please note this ONLY applies to the one day Gateway training courses and not the on-line courses or any courses that are more than one day in length.

Tutor Materials

Gateway Workshops ™ advertises the material given by the private tutor or school in good faith and as such Gateway Workshops ™ cannot be held responsible for the private tutor or schools courses or administration and by booking with us you accept these booking conditions. If for any reason there are complaints made against a private tutor or school that we promote, we will however investigate any complaints and may not promote them in the future if they do not live up to our high standards with regard to their administration and courses offered. However, in the unlikely event that you have a grievance with the private tutor or school, you should raise your complaint in the first instance with them directly whilst copying us in on the correspondence.

We take our role very seriously and as you can see from our course feedback we have thousands of happy students who have booked using our service who were delighted with the courses they have attended. We are not responsible for any individual services rendered or advice given on this site, this also applies to the products we promote, these are through independent companies and any complaints must be raised with the company direct. It is not the responsibility of Gateway Workshops ™ to deal with these issues and by purchasing products from our product web site you agree to these conditions of sale.

Bookings and Payments

Once you have made your booking through Gateway Workshops ™ (who acts as a booking agent and handles the course admin questions for all tutors) your details are then forwarded onto the tutor. Gateway Workshops ™ as the booking agent have then completed their service to you for this course, the tutor then takes full responsibility with regard to your future contact and full course content and administration, once you have booked and paid your deposit payment. Once booked if you have any questions about the course you have booked please make sure you contact the tutor rather than Gateway Workshops ™. Gateway provides a booking service only and it is not their job to take responsibility for the student once the deposit has been processed, it is that of the tutors, by booking with us you are in full agreement to these bookings conditions. This helps with the smooth running of your course, if you wish to book for another course in the future please feel free to contact Gateway Workshops ™ who will be happy to help you with this.

Please be aware that all our course material is copyright to Gateway Workshops ™ and the tutor who wrote it, students are not authorised to teach this course unless they are promoted on our web site through Gateway. If you are looking to become a tutor please contact us for possible places on our team, however if you wish to set up on your own due to the strict copyright we have on all of our material no paragraph, photograph from our web site or manuals or any written material given out may be copied, reproduced or transmitted without the written permission of the authors or in accordance with the provisions of copyright. Designs and Patents Act 1988.

Any person breaching copyright may be liable to criminal prosecution and a claim for civil damages.

By booking your place on a Gateway course you agree to the terms and conditions on this page and if you have any questions about your course please do not hesitate to contact your tutor their details can be found in your course confirmation email once your booking deposit has been paid.

When the course is booked on-line on our web site and you fill out our booking form, to be able to proceed with booking the course and paying the deposit payment you are requested to read our terms and conditions.

If you are not in agreement at this stage, without ticking this box, you are unable to go to the payment page.

However once you agree to our full terms and conditions and the box is ticked you are entered into a legally binding contract with us and have fully accepted our terms and shown on this page and you are then able to procedure to the payment section to complete your booking and pay your deposit, once paid this contract comes into play.

Tutor cancellation policy for our one day courses

1. If for any reason you have to cancel your place on the course, please provide your tutor with at least 10 days written notice. 

2. If you wish to cancel your place and provide at least 10 days written notice, 50% of the remaining course fee will be refunded. Deposits are non-refundable unless you give Gateway Workshops 14 day's notice in writing, from the date of booking with them. 

3. Course fees for cancellations within 10 days of the course date will not be refunded or transferred.

4. If you do not turn up on the day or you cancel your attendance on the course day and/or have given no written notice that you will not be attending the course, then the full course fee is non-refundable and non-transferable.

5. If you have/ have not paid your final balance by prior arrangement with the tutor and do not arrive for the course, you will still be held liable for payment of the full/ remaining course payment. 

6. The tutor cannot accept responsibility for students’ changes to work commitments, illness or personal circumstances within this 10 day period and will not transfer or refund fees.   

7. If a course is cancelled due to low numbers or for reasons beyond our control, we will endeavour to transfer you to another course date.




Please note by ticking our terms and conditions agreement box when you book, you are fully accepting the T & C's for both your deposit paid to Gateway Workshops and also the balance paid direct to your tutor.

If you have any disputes with the tutors terms and conditions, you must contact the tutor direct as they are self employed and all correspondance with regard to your tutor balance payment must go through your tutor and not Gateway Workshops LTD

Gateway Workshops LTD are responsible for your deposit payments only

Course Description

All course descriptions can be found on our web site, these are subject to change if we receive updates from the accrediting bodies. The full details for the course can be found on the 'course explained page' including what is covered on the day. By ticking our terms and conditions acceptance before you pay for your deposit you fully agree to the description of the course you are signing up for on the 'course explained page' including price, description, times etc. This includes any requirements which are needed for a student to attend (this is all clearly laid out o each course page) please be aware it is the students responsibility to read this information in full before signing up for a course. If previous qualifications are required this will be stated on the course page and proof copies of certificates will be requested and checked before we can accept you onto an advanced course.

For our beginners courses we take a mix of beginners and experienced therapists (each course page will state if it is suitable for beginners and experienced therapists) and by agreeing to our full terms and conditions you fully agree to attend with a mix class and are happy to do so.

If you have any questions before you attend the course we suggest you email or phone to ask first before booking with us so you are happy with your choice, we feel we have covered everything you need to know on our web site but if you have any concerns we are here to answer them before you join a course.

99% of our courses are delivered by Gateway tutors however we also are delighted to also have just a small handful of specialist courses on offer via our web site that are run by two other schools. We are approached by many schools to feature them on the web site weekly but we only have two other schools with a few other courses on offer as we demand as high of standard of teaching as all of the Gateway tutors offer so we are very fussy when it comes to other schools being able to promote their courses on our web site. However students are delighted we can bring them things that our Gateway tutors do not offer and know that the standards are the same and the teaching you will receive will be of the same high standards.

When you book with us you are asked to tick our terms and conditions box before you can go onto the payment and book a course with us, by doing so you are fully accepting the T & C's for both your deposit paid to Gateway Workshops and also the balance paid direct to your tutor either a Gateway tutor or one from another school.

English is not my first language can I attend your course or I have a disability can I attend?

Yes, we will be happy to organise what is required please email us with more information so we can help you further.

If English is not your first language you are able to bring an interpreter if required, as the day is mostly practical it makes it very easy for our overseas students to learn with us and you will receive a full manual on the day of your training going over everything that was taught on the day with lots of extra added information too.


When you sign up for a course and by ticking you agree to our terms and conditions in full you agree to adhere to this request below with regard to letting us know about any health issues you may have.

Important - We put the tutors and your safety and comfort first at all times and as with any treatments there are contra-indications to consider which MAY affect you attending / your involvement/participation on the course. This also applies for all the other students on the course - the person or paying friend you will be pairing up with to practice. If you have any concerns we are happy to cover these before the course.

By booking with us you agree to confirm by email to your tutor if you are under treatment from your GP and other practitioners for any of the following:

Pregnancy - Are you within the first three months? Cancer, HIV and AIDS, Epilepsy, HBP or heart conditions, Infectious skin disorders like chicken pox, Contagious illness, Diabetes (if skin is very thin bruising may occur), Paralysis or loss of sensation.

Recent surgery on neck or face (if attending Natural Lift Facial Massage/ Indian Head Massage any other facial course)
 You may need a letter from your GP stating that it is safe/appropriate for you to give and receive a massage treatment on a one-day course. Care should also be taken if you are suffering from the following during the day of the course.  Again this may affect your participation on the course:

Local Psoriasis or Eczema - open sores or infections to the skin or ears, cold sores, High temperature or fever, drunk or under the influence of other drugs, local pain such as toothache, sunburnt, hypersensitive or broken skin, acute inflammation or swelling, severe acne, procedures such as Botox in the previous three weeks, Conjunctivitis

You will be given a health waiver to sign on the day of your course which will ask you to state that - You are in good physical condition and fully able to participate in the course and have not been advised to not participate by a qualified medical professional and that you certify that there are no health-related reasons or problems which preclude your participation at the training course. If for any reason you refuse to sign this on the day you will not be allowed to attend and train with us and you will waive the right to a refund of your course for all monies paid including the deposit.

When you attend a course with us often you will be working with other students who are not qualified and are beginners, however they are under the direction of a qualified tutor and both Gateway Workshops and your tutor cannot be held liable for any damage caused by other students to both yourself or your property.

Please note by ticking our terms and conditions agreement box when you book, you are fully accepting our terms and conditions explained here.



I am a foreign student can I attend one of your courses and will I be accepted for insurance?

We can only advise on insurance for the UK as you would have to contact an insurance company in the country you wish to practice to ask if they cover UK qualifications.

We do have a lot of people coming from Europe and also places like Australia etc so we can only assume (but not confirm) it should be ok as we have never heard of anyone not getting cover. However we always advise you check with your insurance company first in the country you will be practicing before signing up to any of our courses. The USA can be more difficult as they have different criteria, but you would need to check this out first as we cannot guarantee that they will cover you as we are not given insurance information outside of the UK.

We state who accredites each course on each course page for insurance cover in the UK as these courses are taken in the UK and covered in the UK, however outside of the UK with regard to insurance we advise you check this first before booking. Please be advised by agreeing to our terms and conditions you fully agree it is the responsibility of the student to check their insurance cover before signing up for a Gateway course and if you are unable to add your training to your existing insurance or a new insurance we have not got listed as accepting one of our courses we cannot take responsibility for this or offer refunds.

If you require information for the ITEC Massage full body course:

THE ITEC Complaints Policy and Procedure


ITEC Malpractice and Maladministration Policy





Please click on the link to view this information:

This is for the ITEC full body massage course only run over the 3 months and not any of the other Gateway courses advertised on this web site - all cancellations and complaints procedures can be found on this page above.

Do the councils accept your qualifications so I can set up professionally?

All the courses that are accredited with BABTAC and The Guild as well as other bodies, the councils recognise them both as they have them on their list of approved qualifications to accept. However please be aware that some councils have different guidelines so you will need to contact the council direct before signing up for a course as they are all different so it is best to check first.

BABTAC have informed us in the past that they are not really sure of each ones criteria, they said that certain disciplines aren’t required to even get a licence i.e. chiropractors, osteopaths etc. They advise each individual student to speak direct to the council as they will only deal with individuals (the student) and not the training school as sometimes the therapist may have something that they will not accept as it is not always down to the qualification but the individual.

Please note - we are not able to contact the council on your behalf as they will not deal direct with the schools only with the therapists applying.

The council usually say that although they issue the licence they refer applications to the environmental health department for approval of qualifications – BABTAC as a trade association as well as the Guild and also FHT for Westminster, we assume other councils are the same but it is advised to check first.

We have also spoken to the environmental health department (Tel 0207 641 3161) and they said that the qualifications are considered individually and if they are rejected then they will be sent paperwork listing the reasons why. They mentioned that a student should not go to the training school if a council have rejected their application to find out as they will not be told, it is between the student and the council and nothing to do with the training school and they would be happy to advise where necessary.

If you are looking to work as a therapist and require a licence from your local council - please be aware that all councils have different criteria with regard to the qualifications they will accept and that you are required to have. They may like FHT and CTHA require for you to have a level 3 qualification in full body massage before they will award you a licence, so we advise that you check with your local council first, before you book with us to make sure our qualifications are accepted.

We have been trading for over ten years and we have found that most councils are accepting our qualifications but things constantly change and we are not in control of their requirements and they do not always update us! We always advise you check with your local council first if you require a licence to practice. We have thousands of students who have successfully obtained a council licence with our training and who become professional therapists and if someone is turned down it often has nothing to do with our qualifications or training but other aspects linked to the student, but always best to check first. If you require a level 3 in full body massage or a level 2 or 3 in beauty training we also offer these on our web site if required.

When a student has been rejected before (which is rare but can happen) we were told it is advised that the student speak to the council direct as they should have received a notification (if you get rejected for any reason) with the rejection paperwork as to the reasons why. They have the information regarding what qualifications the therapists have and they should have the information from the council as to why they were rejected.

It unfortunately has nothing to do with our training as it is to do with their criteria with regard to the individual student and this is out of our hands however usually most councils will accept students' qualifications but will let them know why if there is an issue.

BABTAC have also stated the following:

Insurance versus Councils & Special Treatment Licences:

It is really important here that we split insurance and Council Licences so as not to risk confusion. Insurance is obviously a recommended (but not compulsory) undertaking for Therapists to protect them in the event of a claim.

Councils are unfortunately a different matter; because the beauty industry is unregulated, there are no centrally-agreed legal or Government guidelines for the industry. As a result, Local and District Councils have the autonomy to decide expenditure, priority, standards and approach to beauty therapists in the local area. They will decide this based on the number of complaints, insurance claims, the opinion of the person running it, if their constituents have demanded it etc. As a result of this diversity, the standards and requirements across the UK vary wildly and there are no definitive measures therapists can achieve.

What this means is that where possible, we (BABTAC) will work with Councils to ensure that BABTAC membership can be used as an alternative to special licences or can at least help to reduce fees. Our success with the Councils varies Council by Council for example Westminster currently recommend us, but others don’t. Acceptance by Councils is not something we promise, nor are we likely ever to be able to promise, but neither can other accreditation providers; in fact, ours has the most penetration with Councils. We are also working on building relationships with more and more Councils each month.

Unfortunately, the decision makers in the Council do not always have relevant or current information to make their decisions; requesting an NVQ or City & Guilds is naive given that a) there are other Awarding Organisations and b) there are many treatments which have bespoke qualifications because they are so new, yet no C&G qualification. This is where we will work to help out / educate.

BABTAC has said when they get the following email this is how they respond “I got our courses accredited with BABTAC as I thought you were an approved body by the councils”. Our accreditation scheme does not claim Council acceptance, but does enable your students to be insured with BABTAC. Many Councils do recognise us as one of, or the only professional association in the industry, but not all. From here, we will get in touch with the Council and see what we can do to resolve the situation.

By booking a course with Gateway Workshops LTD you fully agree to our terms and conditions in full which includes that Gateway Workshops LTD cannot take any responsibilty for any councils turning down your application with our training as we are fully accredited by the professional bodies and we have taken every step to get our courses passed but each council have their own criteria and we cannot give refunds to any students who is not accepted by their council as often it has nothing to do with the training you have received.

Gateway Code of Ethics and Practice

The information contained within our courses are for informational and educational purposes only, once professional training has been completed. It is not an attempt by the writer, course tutor or Gateway Workshops Ltd to diagnose, prescribe, or use such techniques taught in an inappropriate manner. We are a professional training company and do not condone inappropriate contact or unprofessional behaviour at any time.

Once qualified Gateway Workshops Ltd would expect our students to conduct their therapies in a way that is a credit to the professional industry.  We have provided some guidelines below on the expected conduct of therapists whilst carrying out treatments with clients.

Maintaining an appropriate and professional relationships with a client is crucial.

Therapists must never use their position of trust to exploit or manipulate the client in any way. Maintaining professional boundaries between the therapist and the client at all times.  The Therapist must ensure that the client feels “safe” and minimises the risk of a misunderstanding or complaint.

Therapists must avoid inappropriate touch, dress or conversation with their client.

Therapists should use extra caution when treating near an intimate area of the body, if a treatment requires touching the client near an intimate area, the therapist must explain this to the client in a clear and professional manner.
If a client does not wish to have an area of the body treated as they do not feel comfortable or safe, no pressure or force should ever be placed on the client.  You should advise the client if avoiding this area may potentially impact the benefits of the treatment.

It should be outlined in the consultation form that working near an intimate area was discussed, which the client in turn must sign to confirm that they have understood and are happy to proceed with the treatment.

Therapists must establish and uphold clear sexual boundaries with clients, to avoid breaking trust, compromising the reputation of the profession, and potentially committing a criminal offence.

By signing up to a course with Gateway Workshops LTD you are legally agreeing to ahere to our code of ethics and practice

We reserve the right to update our web site at any time (including the prices of our courses which are subject to change) and our terms and conditions are subject to change.

Any complaints or concerns are to be addressed to Sue Bailey - Director/Owner of Gateway Workshops email:

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