General Enquiries

Have you seen our FAQ page here?

Please check on this page first before contacting us as your question may already have been answered.

Please note we are open to respond to E-mails from Monday - Friday 9am - 5pm, excluding bank holidays.

We aim to respond to all E-mails as quickly as possible within these hours, thank you.

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Contact Gateway Workshops

Contact Us Page/Scroll Down to View - Many of your Questions are Answered on this Page

PLEASE READ THIS PAGE IN FULL, AS IT HAS SOME HELPFUL FAQ AT THE VERY BOTTOM THANK YOU

Latest update, our courses at venues across England, Scotland and Ireland are temporarily closed due to the National Lockdown.

We are delighted to confirm that the Government has given the official green light for us to open again on 12th April.

You can book our online courses now as we have tutors available now to support you & also book our courses at venues for the rest of the year. Bookings are busy for this year, secure yours now keeping you up to date with latest therapies for your clients.

We are following all Government Health, Safety & PPE - Keeping Everyone Safe.

What do I need do and who do I contact, if I need to self-isolate and cannot attend a course I have booked?

Please contact your tutor direct using the contact details that was sent to you within your booking confirmation, they will be happy to help you with this thank you - we do not deal with this at head office, please remember to contact your tutor who holds all of the information needed to be able to deal with this for you - thank you

Do you want our Course Details, Dates & Venue info Emailed Directly to You?

IT IS EASY TAKES JUST A FEW MOMENTS...

Get our course details and dates emailed directly to you now

Please follow this link to choose what you want sent  - Click Here

Various Venues to Choose From London, UK, Scotland/Ireland with Regular Dates - We have over 60 popular courses to choose from!

Our courses are fully recognised and accredited making them fully insurable for the therapist to use professionally.

You want to attend one of our advanced massage courses and you are not sure your qualification/s will be accepted?

Important Note!

Please note we cannot check your qualification for you, please do not email them to us for checking.

Why? This is because we do not work with the insurance companies who need to confirm if they can be accepted or not. However the accrediting bodies who are independently set up work with them but as they are not connected with us you would have to gain this confirmation from them direct we cannot sadly help you with this process.

Many courses are available for complete beginners without any previous experience - all course pages will let you know what requirements they have. If however you are looking to attend one of our advanced courses (hot stone, pregnancy massage, MLD etc) please check to make sure you have the right qualifications first - all questions regarding what is required will be covered in full.

 

Prerequisites/requirements for our Courses and

Who to contact to check if your qualifications can be accepted, can all be found here:

Please Check Here to Make Sure You Have the right qualifications

IF A COURSE IS FULLY BOOKED THAT YOU WOULD LIKE TO ATTEND  -  Information on how to get on the waiting list incase anyone drops out

The best and the quickest way you will be able to attend if someone cancels is to book onto the next date available that you can make and when filling out your details, there is a note box section within the booking form. You can request here that you can be moved to the earlier date if there are any cancellations so you can be prioritised and contacted if we have anyone drop out.

This way you do not miss out on the next date and if we get an earlier cancellation the tutor can contact you straight away to offer to move you to an earlier date as sometimes people cancel due to illness or they have to work etc.

However if you cannot make any of the other dates showing available please contact us as sometimes the tutor if the demand is there can put on an extra date.

We offer over 25 Venues in London all around the UK, Scotland and Ireland

Details on Venues Available

It is easy and for your convenience and speed, the list of our Venues available, the directions and which courses are held at each location can be viewed by  - CLICKING HERE NOW - 28 to choose from!

If you require a list of all of our courses, you can see the complete list by clicking HERE

Contact Gateway Workshops Ltd

The quickest way to contact us is by email

Please use our contact form which is the 'Ask a Question' Green tab which is located to the TOP LEFT side of this page.

Please fill out our enquiry form with any questions you may have, if you are enquiring about a course remember to let us know which one as we have over 60!

We are here to respond to emails from Monday - Friday 10am - 5pm and do our very best to reply the same day.

If you email outside of these hours we will respond the following day (or Monday if you email us after 5pm on a Friday or sent to us over the Weekend) - thank you!

Alternatively you can reach us direct here:

sue@gatewayworkshops.co.uk

IF YOU HAVE BOOKED A COURSE WITH US AND YOU WISH TO CANCEL or CHANGE YOUR DATE

PLEASE INFORM YOUR TUTOR AND EMAIL THEM DIRECT RATHER THAN HEAD OFFICE SO THEY CAN PROCESS THIS  - THANK YOU

We do get very busy with student email enquiries about our courses, this is the quickest way for us to respond as we can include all the information you require easily by email and send direct to you.

However if it is urgent you can leave a message on our answerphone system (please wait to the end of the message and the beep to record your message) and we will aim to get back to you as soon as possible:

0333 121 0742

Extra Information - Click on the title to reveal the answer

 

We offer Professional Courses which are Accredited & Recognised - If you have course insurance questions click here.

You can often add your training to your existing insurance (please check with them first) or if you are a new therapist we have discount insurance information given out on the day, or you can read about this here:

https://www.gatewayworkshops.co.uk/information/therapist_insurance/

Therapy insurance information will be given to you on the day of your training. This means you are able to use the therapy you have learnt professionally and charge the general public.

We work along side insurance companies who can offer great discounts to Gateway students, if you require new insurance or you are thinking of changing to a new company - the tutor will be happy to give you this information on the day of your training.

Are you are thinking of attending one of our advanced massage courses and you would like to know if your qualifications are accepted?

You need to check your qualifications are accepted first.

Many courses are available for complete beginners without any previous experience - all course pages will let you know what requirements they have. If however you are looking to attend one of our advanced courses (hot stone, pregnancy massage, MLD etc) please check to make sure you have the right qualifications first - all questions regarding what is required will be covered in full.

Prerequisites/requirements for these Courses can be found here:

Please Check Here to Make Sure You Have the right qualifications

All course times can be found on each course page - located under the tab heading 'Course Times' please check on our web site for start and finish times as all this information is available as well as prices, venues and dates.

Can I Book a Course Last Minute?

If you are looking to join a course at the last minute, you can a day or the night before (up to 8pm) the course start date as all bookings are sent direct to the tutor from our web site.

So long as there are places showing available for your chosen course on our site, then you are welcome to book last minute if you wish to do so.

All places showing on the web site against each date are updated in real time as a student books so they are always up to date.

You are able to pay the balance to the tutor on the day by cash for last minute bookings ONLY.

Paying by Worldpay or Pay Pal - If you want Deposit and Balance Payment Information click here

You do not need a Worldpay or a Pay Pal account to book a course with us and pay your deposit - You just need a credit or Debit card to secure your place they accept these without you needing an account.

If you have a Pay Pal account you are able to use this for your deposit and balance payments - or you can choose the other payment options.

You can book a course on our web site 24 hours a day including weekends, your booking will go direct to the course tutor who will confirm your booking.

The tutor will send you the final information on the balance payment and when it is due and there are several options for you to pay this by Card, BACS or Pay Pal.

Gateway Contact Telephone Number Information

0333 121 0742 (local call rate number)

Please note we are the largest national training school in the UK and we do get very busy with student enquiries and this line can get very busy, however their is an answer phone facility (if our line is busy) at the end of our recorded message for you to leave your details.

We suggest if it is urgent however the quickest way to get hold of us is by email.

Contact us by post information

You should find everything you need on our FAQ page click here to be taken to this page, however if not please email us -  follow these instructions:

Please use our contact form which is the 'Ask a Question' Green tab which is located to the TOP LEFT side of this page. Please fill out our enquiry form with any questions you may have, if you are enquiring about a course remember to let us know which one as we have over 50!

We will be happy to help - Please note our head office is closed over the weekends so any emails sent on Saturday or a Sunday will be replied to by the end of the day on Monday.

The web site is always available for bookings 24 hours a day as your booking goes direct to the tutor as soon as you book.

IF YOU NEED TO WRITE TO US.

Head Office Address:

Gateway Workshops LTD, PO BOX 5429, BRIGHTON BN50 8JD

Not had your Course Confirmation from Tutor? Click here to find out what you should do

If you have booked a course with us and you have not received your confirmation from your tutor (this is sent around 3 working days after your booking or before if you course is due sooner) please check your junk and delete bin as often they can end up there.

If you cannot locate it please email you tutor and not us this is because they will need to send you a duplicate which comes from them rather than us - thank you

Contact details for your tutor will be in the confirmation email you received from the web site when you booked.

Our web site is operating and able to take bookings 24 hours a day - 7 days a week click here for further information

Our web site updates site number availability in real time, as a student books it will update immediately so you can see straight away the up to date information with regard to how many places are left for a course date you are interested in.

If you book over the weekend the booking will go direct to your tutor, who will be in touch with you within 48 hours or sooner if you book a course for the following day.

Course DVD's - Click here for more information

We only sell these to students who have completed and passed our courses, they are not on our site for general sale.

If you would like to purchase a DVD and have completed one of our massage courses please email us so we can pass your information onto the lady who looks after these so she can help you with the ones you need.

WE NOW HAVE A FREE DVD DOWNLOAD AVAILABLE FOR MANY OF OUR MASSAGE COURSES WE OFFER, FOR YOU TO ACCESS FREE OF CHARGE AFTER YOU HAVE ATTENDED A COURSE WITH US

We are giving away FREE Courses up to the value of £165.00 in our regular competitions

We love to keep in touch and share exciting course launches, discounts as they come in for therapy products and more. Remember it is the quickest way to be updated and be in with a chance of winning a Free Gateway course!

Click on the link below to receive your free copy and updates now:

Click here to subscribe to our FREE newsletter, to receive details on when our next competition for a free course is happening, when our new courses are launched, Salons Looking for new staff, when discounts are available on beauty and massage products and so much more!

Are You a Salon, College, Spa or Hotel and Require in-house Training?

If you are a salon, college, spa or hotel requiring in-house training please email us as we can organise a trainer to come to you (depending where you are based) with around 4 - 6 students.

Discounts can be given when booking more than 6 students

Give us as much information as you can with regard to your requirements and we will be happy to help.

Please use the 'Ask a Question' tab scroll up as this is located to the TOP LEFT of this page to send us an email and we will be happy to help you further.

Alternatively you can reach us on:

sue@gatewayworkshops.co.uk

Some Common Questions that are covered and answered without you having to contact us are...

Is my qualification enough to attend our advanced courses?

Do we offer discounts for our courses?

What if a course is full, can I go on a waiting list?

Do I need to bring a model?

Do you include kits - where can I buy products for use with my clients?

ANY MANY MORE!

To see these answers and help with many other questions you may have - Get a quick answer now by clicking here on FAQ page

Many of your Questions are Answered on this page making it quick to find the answer you need!

We have put together a helpful Frequently Asked Question Page which covers questions like the ones below and also many others.

WE HAVE PUT TOGETHER AS MANY AS POSSIBLE - THIS HELPS YOU GET A QUICK ANSWER NOW WITHOUT HAVING TO WAIT FOR US TO REPLY

if you still Need to Contact us - Please do we are always happy to help.

How to easily locate our course times, these can be found on each Course Page

The course times info is located on the course page under the tab heading called 'Course Times' this is located at the top of the page near to the main photo.

Please check on our web site for start and finish times as all this information is available as well as prices, venues and dates.

Gateway Formal Cancellation Form

If you wish to cancel a course you have booked with us, please use this link to be taken to our formal cancellation form. Please fill this out, scan and send as an attachment and return to: sue@gatewayworkshops.co.uk.

Alternatively you can use the same email above to also contact us direct if you wish to cancel a course, please put in the subject line - course cancellation and let us know which course you wish to cancel, the venue you have booked and the course date.
We also require your full name, the best email to reach you on and your contact telephone number - thank you. We will then get back to you with regard to your request.

Click Here Now - To see our Full List of our Award Winning Accredited Professional Courses

The latest therapies your clients want - Insurable Training for Professional use.

We are award winning because we have expert tutors, top rated courses & after-care by looking after our loyal students and putting them first.

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