We want to be as helpful as possible - so we have made sure this page has the answers to most of your questions so you can have instant answers.
Yes - Payment Instalments Are Available on Course Balances, to help you budget within the time frame required - your tutor will send you full details.
If you have booked a course with us and you have not received your confirmation from your tutor (this is sent around 3 working days after your booking or before if you course is due sooner) please check your junk and delete bin as often they can end up there.
If you cannot locate it please email you tutor and not us this is because they will need to send you a duplicate which comes from them rather than us - thank you
Contact details for your tutor will be in the confirmation email you received from the web site when you booked.
Information on how to get on the waiting list incase anyone drops out:
The best and the quickest way you will be able to attend if someone cancels is to book onto the next date available that you can make and when filling out your details, there is a note box section within the booking form. You can request here that you can be moved to the earlier date if there are any cancellations so you can be prioritised and contacted if we have anyone drop out.
This way you do not miss out on the next date and if we get an earlier cancellation the tutor can contact you straight away to offer to move you to an earlier date as sometimes people cancel due to illness or they have to work etc.
However if you cannot make any of the other dates showing available please contact us as sometimes the tutor if the demand is there can put on an extra date.
No you do not need to bring a model with you as you will work with another student on the day so there is no need to bring a model with you and for many courses like beauty courses a dummies head is also provided. If however you prefer not to be worked on (if you have a medical condition) you are able to bring a model with you but this needs to be arranged with the tutor direct once you have booked your course.
If you are a salon, college, spa or hotel requiring in-house training please email us as we can organise a trainer to come to you (depending where you are based) with around 4 - 6 students.
Give us as much information as you can with regard to your requirements and we will be happy to help.
Please use the 'Ask a Question' tab scroll up as this is located to the TOP LEFT of this page to send us an email and we will be happy to help you further.
Alternatively you can reach us on:
IT IS EASY TAKES JUST A FEW MOMENTS...
Get our course details and dates emailed directly to you now
Various Venues to Choose From London, UK, Scotland/Ireland with Regular Dates - We have over 70 popular courses to choose from!
Our courses are fully recognised and accredited making them fully insurable for the therapist to use professionally.
If you wish to cancel a course you have booked with us, please contact Head Office.
Gateway Workshops LTD 85 Great Portland Street, First Floor, London, W1W 7LT
Alternatively you can email us direct if you wish to cancel a course, please put in the subject line - course cancellation and let us know which course you wish to cancel, the venue you have booked and the course date.
We also require your full name, the best email to reach you on and your contact telephone number - thank you. We will then get back to you with regard to your request.
Please note we cannot check your qualification for you, please do not email them to us for checking.
Why? This is because we do not work with the insurance companies who need to confirm if they can be accepted or not. However the accrediting bodies who are independently set up work with them but as they are not connected with us you would have to gain this confirmation from them direct we cannot sadly help you with this process.
Many courses are available for complete beginners without any previous experience - all course pages will let you know what requirements they have. If however you are looking to attend one of our advanced courses (hot stone, pregnancy massage, MLD etc) please check to make sure you have the right qualifications first - all questions regarding what is required will be covered in full.
Is my qualification enough to attend our advanced courses?
Do we offer discounts for our courses?
What if a course is full, can I go on a waiting list?
Do I need to bring a model?
Do you include kits - where can I buy products for use with my clients?
ANY MANY MORE!
Many of your Questions are Answered on this page making it quick to find the answer you need!
We have put together a helpful Frequently Asked Question Page which covers questions like the ones below and also many others.
WE HAVE PUT TOGETHER AS MANY AS POSSIBLE - THIS HELPS YOU GET A QUICK ANSWER NOW WITHOUT HAVING TO WAIT FOR US TO REPLY
However if you still Need to Contact us - Please do we are always happy to help.
It is easy and for your convenience and speed, the list of our Venues available, the directions and which courses are held at each location.
If you are looking to join a course at the last minute, you can a day or the night before (up to 8pm) the course start date as all bookings are sent direct to the tutor from our web site.
So long as there are places showing available for your chosen course on our site, then you are welcome to book last minute if you wish to do so.
All places showing on the web site against each date are updated in real time as a student books so they are always up to date.
All other questions are covered on our FAQ page
The quickest way to contact us is by email
Please use our contact form which is the 'Ask a Question' Green tab which is located to the TOP LEFT side of this page.
Please fill out our enquiry form with any questions you may have, if you are enquiring about a course remember to let us know which one as we have over 60!
We are here to respond to emails from Monday - Friday 10am - 5pm and do our very best to reply the same day.
If you email outside of these hours we will respond the following day (or Monday if you email us after 5pm on a Friday or sent to us over the Weekend) - thank you!
Alternatively you can reach us direct here:
IF YOU HAVE BOOKED A COURSE WITH US AND YOU WISH TO CANCEL or CHANGE YOUR DATE
PLEASE INFORM YOUR TUTOR AND EMAIL THEM DIRECT RATHER THAN HEAD OFFICE SO THEY CAN PROCESS THIS - THANK YOU
We do get very busy with student email enquiries about our courses, this is the quickest way for us to respond as we can include all the information you require easily by email and send direct to you.
However if it is urgent you can leave a message on our answerphone system (please wait to the end of the message and the beep to record your message) and we will aim to get back to you as soon as possible:
0333 121 0742
The latest therapies your clients want - Insurable Training for Professional use.
We are award winning because we have expert tutors, top rated courses & after-care by looking after our loyal students and putting them first.