Name: Stacey Brown

Email Address: [Email Hidden]

1. Did you find our web site easy to use? We appreciate there is a lot of information to digest, however we provide this so you are fully informed. We do the research so you do not have to, which we hope you found helpful.

I found the website easy to use as i knew straight away the course i wanted to do so i was able to find the information quickly.

2. Did you find booking this course straight forward?

Booking was no problem very straight forward.

3. Where did you hear about us?

On a google search 'Beauty courses in hertfordshire'

4. What course did you attend?

The Beauty Facial Diploma

5. What feedback about your course would you like to leave?

The course was very informative and the information and tips provided were very useful. Tutor was very friendly which made the course enjoyable.

6. Who was your tutor?

Helen Kenyon

7. Please leave us your feedback about your tutor (positive or negative let us know!)

Tutor was very nice which made you feel at ease. She was very helpful and talkative.

8. What venue did you attend? Please leave your feedback about this venue

beechfield rd. Nice venue she had a little summerhouse at the bottom of the garden which was made into her beauty studio. It was very clean,fully equipped and kept nice and warm.

9. What other courses would you like us to offer?

10. Did the course you attended live up to expectation? Would you consider attending another course with us, if not tell us why.

I'm going to book the eyelash tinting/perming and shaping course.

11. What made you decide to book with Gateway?

Good value for money and the course was local.

12. Did you get confirmation of the course you booked from your tutor by email, within 3 days of booking? Was the tutor easy to contact before and after your course if needed?

Yes i received all the confirmation by email within 3 days of booking.

Thank you for taking the time out to fill out this feedback form and we hope to see you on one of our other courses very soon.

Yes

 

Name: M Levy

Email Address: [Email Hidden]

1. Did you find our web site easy to use? We appreciate there is a lot of information to digest, however we provide this so you are fully informed. We do the research so you do not have to, which we hope you found helpful.

Very easy.

2. Did you find booking this course straight forward?

I found it to be planned out wonderfully so I could actually book the day I wanted with the knowledge of seeing how many places were left.

3. Where did you hear about us?

Search engine.

4. What course did you attend?

Beauty Facial Diploma.

5. What feedback about your course would you like to leave?

I found the course was taught in a very relaxed and infomative manner which helps to take in exactly what is being said.

6. Who was your tutor?

Helen Kenyon.

7. Please leave us your feedback about your tutor (positive or negative let us know!)

Helen was great. Happy to answer questions and offers her own experience freely. I found her very easy to learn from.

8. What venue did you attend? Please leave your feedback about this venue

Violet Hills Studios. Although I got lost it was actually very easy to find and I feel stupid for it!

9. What other courses would you like us to offer?

Ear piercing? Nail Art?

10. Did the course you attended live up to expectation? Would you consider attending another course with us, if not tell us why.

Yes and I have already booked for the Indian Head Massage course.

11. What made you decide to book with Gateway?

After searching for months and finally entering the Gateways website I looked around the site for more information - which was easy to find - and by being able to do a course in a short amount of time but receiving good tutorials that determines the course bonifide was great for me and anyone else who wants to add to their CV sooner rather than later.

12. Did you get confirmation of the course you booked from your tutor by email, within 3 days of booking? Was the tutor easy to contact before and after your course if needed?

I did indeed. And when there was a change over of tutors Helen sorted it out swiftly. I have found communications with tutors spot on.

Did you find our manuals useful? We pride ourselves in putting together a great manual which we hope you found beneficial. Where you able to buy a DVD for the course attended on the day (if available) to help you remember the technique learnt? Did you know we offer these for sale afterwards if required - to order yours please email Duncan Hobbs: duncangeorgehobbs@btinternet.com

I recieved a manual and printed it off so I have it for as long as I want.

17. Would you be ok for us to feature your comments on our feedback page of our web site? Your comments have been taken on board and will help us to improve our service and your feedback will also be passed onto the tutor to let them know of any issues or what a good job they are doing! Any negative issues will be investigated immediately.

Thank you for taking the time out to fill out this feedback form and we hope to see you on one of our other courses very soon.

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